Get Help
Email the support team with your device model, app version, and a short description of the issue.
App support
Saqlain Support
Get help with Quran reading, audio recitation, prayer tools, bookmarks, search, content corrections, and SaqlainAI features.
Support paths
Choose the request type that best matches what you need help with.
App Areas
Quran, Nahjul Balagha, Sahifa, prayer times, Qibla, bookmarks, audio, search, and SaqlainAI.
Corrections
For text or translation feedback, include the source, section, verse, page, or screenshot.
Contact Saqlain support
For bug reports, content corrections, accessibility concerns, or general app help, contact the support team.
Common support topics
These quick checks solve many app issues before you contact us.
Audio is not playing
Check that device volume is on, internet access is available, and background audio permissions are enabled where required.
Prayer times or Qibla seem incorrect
Confirm location permission is enabled for Saqlain. If you prefer not to share location, use manual location settings where available.
SaqlainAI voice features are not working
Confirm microphone permission is enabled for Saqlain and that your internet connection is active.
Content correction request
Send the source name, section, verse, page, or screenshot so the team can review the correction accurately.